What is Happy Nurse Shop Privacy Policy?

Happynurseshop.com values its customers and respects their privacy. We collect customer information to improve your shopping experience and to communicate with you about our products, services, and promotions. Happynurseshop.com recognizes that it must maintain and use customer information responsibly. Complying with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files.

The statements above describe the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, email us at customercare@happynurseshop.com.

If our information practices change in the future, we will let you know by posting the policy changes on our website or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

SECURITY STATEMENT:
Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it is a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or location line of your browser. If you have accessed a secure, the first characters of the address in that line should change from "http" to "https."

GENERAL BROWSING:
Happynurseshop.com gathers navigational information about where you go on our website. This information allows us to see which areas of Happynurseshop.com are most visited and helps us better understand our customers' experience at Happynurseshop.com. This helps us improve the quality of visitors' online shopping experiences by recognizing and delivering more of the features, services, and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider, and IP address) may be collected which will provide information regarding your use of our website (such as the time of your last visit to a page on our site).

COLLECTION, DISCLOSURE, AND USAGE OF PERSONAL INFORMATION:
We do not provide e-mail addresses to third parties. However, if you purchase merchandise through Happynursehsop.com your name and mailing address will be added to the mailing list and database. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online we may also send you notices about our products, services, and promotions through postal mail. In addition, we may combine the information you provide with publicly available demographic information. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, and promotions that may be of interest to you. If you do not want us to use your information as described above, please contact customer service by email at customercare@happynurseshop.com.

LIST REMOVAL INSTRUCTIONS:
If you would like your name and email address removed from our marketing email list, please click the “unsubscribe” link in the footer of any of our marketing emails. Be sure not to unsubscribe to Order Confirmations or Shipping Notifications or you will no longer receive updates about your orders.

SMS COMMUNICATIONS:

At Happy Nurse Shop, we are committed to safeguarding the privacy of our users. We respect the trust you place in us by providing your phone number for SMS communications. We want to assure you that we do not share your phone number with anyone. Your phone number will only be used to deliver important updates, notifications, and other relevant communications related to the services you have requested from us. We prioritize the security and confidentiality of your information and adhere to applicable data protection laws. If you have any questions or concerns about our SMS privacy practices, please contact us at customercare@happynurseshop.com.

USE OF COOKIES:
A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies to improve your shopping experience. When you visit happynurseshop.com, your cookie helps us keep track of your order as you shop at our site. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you save your information with us or order from happynursesshop.com, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you.

In either case, this information helps us serve you better by improving our site design, as we update our products, services, contests, and promotions.

We also use cookies to track and maintain the identity of the website you visited immediately before ours to further improve our site design and fulfill contracts with our business partners. We do not otherwise track any information about your use of other websites. You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to purchase from our site. Nor will we be able to recognize you as a signed-up user. 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How can I contact Happy Nurse Shop?

Send A Message: Click Here

Chat: Coming soon

 

How do I place an order?

Ordering on happynurseshop.com is as simple and easy. We should mention that it's secure to shop here too! And being an online store, we're also able to keep our overhead low, giving you greater savings than you’ll find anywhere!

  • Simply select the color, size, personalization options (if applicable), and quantity, and then click "Add to Cart."
  • The Shopping Cart page will then display the items in your cart and will allow you to change the quantity of each item you've selected or remove items. From the Shopping Cart page, you can either proceed to checkout or continue shopping.
  • When you have finished shopping, click on "View Cart" or "Checkout" to review your selections.
  • When you are satisfied with your order, click "Proceed to Checkout.” Note: If you experience any problems with items disappearing from your shopping cart, make sure you have Cookies enabled in your web browser.

How do I track my order?

Except for special orders or special-delivery items, all customers will receive a shipping confirmation email that includes a tracking or delivery confirmation number. To track an order after it has shipped, log into your My Account to view tracking information or click here. Enter your order number and click Track.

 Looking for an even easier way to track your order? Set up an account at "My Account" today!

In addition to easy order tracking, you enjoy benefits such as:

  • Your Profile
  • Fast & Easy Checkout          
  • Detailed Order History
  • And More!

Already have a tracking number? You can also track your order with your UPS tracking number at https://www.ups.com/track or USPS at https://usps.com.

What forms of payments does Happy Nurse Shop accept?

Happy Nurse Shop accepts payment by Visa, MasterCard, Discover, American Express, PayPal, Apple Pay, and Amazon Pay for online orders. 

Happy Nurse Shop will charge for the entire order processed, in-stock items, and backordered items, plus the entire amount of shipping & handling costs. You will not be billed any additional shipping fees for back-ordered items.  If an item becomes unavailable after completing your order, the amount of the item will be refunded to your original form of payment and you will be notified via email of the cancelled item.

Does Happy Nurse Shop charge sales tax?

The sales tax for your order is based on state and local tax rates as well as the shipping and/or service location of your order. Sales tax will be refunded for returned items.

What if the item is not in stock?

On occasion, demand for a product will exceed the quantity in stock. If this is the case, you will see a message about the availability of that item in the Shopping Cart before completing your purchase. Many of our clearance items are only available while supplies last. If we cannot fulfill your order due to a product selling out too quickly, we will notify you via email and credit your form of payment within 3-5 business days.

If you have ordered multiple items, in-stock items will be shipped immediately via your requested shipping method, so as not to delay your entire order. Backordered items will be shipped via UPS or USPS depending on the weight of the remaining items as soon as they become available. If an item you ordered is on backorder and is anticipated to be in stock within 5 business days, we may hold your order to allow all items to ship together. You will not be billed or charged any additional shipping fees for back-ordered items.

Note: If you are using e-mail filters and/or blockers, be sure to add happynurseshop.com to the safe sender list in your address book to ensure that you receive our notifications and updates.

What if Happy Nurse Shop is unable to accept my order?

Please note that Happy Nurse Shop may be unable to accept or may need to cancel certain orders. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. Happy Nurse Shop will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your payment has been processed, Happy Nurse Shop will issue a credit to your original payment method in the amount of the charge.

How can I prevent my scrubs from fading over multiple washes?

Follow these 4 steps to keep your scrubs looking their best.

1) Wash your scrubs in COLD water with like colors: It is always best to wash your scrubs in cold water to minimize fading. Many people find adding a cup of white vinegar to the wash sets the dyes in cotton scrubs, preserves the brightness of their scrubs, and eliminates odors, it is a natural, inexpensive softener.

2) Turn Garments Inside Out Much of the wear and tear that happens to your scrubs can be prevented by turning your garments inside out before washing and drying. Washing and drying clothing is rough on the outside of your clothing. Turning garments inside out will reduce pilling which dulls the look of the fabric.

3) Use Gentle Cycle Wash and a Gentle Non-Chlorine Bleach Detergent: Never wash your scrubs in chlorine bleach as it will fade the color of your scrubs. Hydrogen Peroxide, like bleach, can damage the color integrity of your garments. Instead, use detergents such as Tide® to protect the color integrity. Always wash your scrubs in cold water. Detergents have come a long way in the last several years, and most do as well in cold water as they do in hot or warm.

4) Don't Over Dry: It's easy to let our scrubs over-dry. While this is bad for all of our laundry, it is particularly bad for our bright and dark-colored uniforms. Overdrying will cause your colors to fade.

How can I make sure I'm seeing the correct color on my computer monitor?

We do our best to accurately represent the appearance of the products we sell on our online store. However, please keep in mind that if your monitor color settings have been changed or are not set to the default standard settings, a product's true colors may not appear as they should on your screen.

How do I use a promo or coupon code?

Enter your promo or coupon code in the box on the Order Review & Payment screen and click "Apply Promotion Code" to update your subtotal.

How can I cancel or change my order?

Please remember that in-stock items ordered before 12:00 pm PST will likely ship the same business day! If you need to cancel or change an order, please email customercare@happynurseshop.com as soon as possible with your request. We use automated order processing and warehouse systems to provide you with the fastest service possible, so we may not be able to cancel or modify your order before it is processed. Cancellation or change of an order usually involves the return of merchandise or additional shipments. We apologize for any inconvenience, but we hope you understand we just have great reflexes! Please refer to our returns policy for additional information.

Is shopping at Happynursehsop.com secure?

You can feel completely secure when ordering from Happy Nurse Shop. All online transactions at Happy Nurse Shop are handled with the industry-standard technology, Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. Think of it like HIPAA of the Internet!